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POPULAR PACKAGES

We provide a comprehensive range of administrative, customer care and business systemisation services. Your business needs are as unique as your business. So, we offer a wide range of Packages and further tailor them to best match the specific assistance and results you desire. As examples, see an overview of our most popular packages below.

DIGITAL DECLUTTER PACKAGE

  • Wasting hours hunting for that email, image, or digital file you saved?
  • New Wakefield Research survey reveals 58% of professionals rank search for files and documents as a top three time-wasting problem.
  • Regain 19.8% of your time, improve your productivity, and increase your results with our email and file organisation support.

WORKFLOW STRATEGY & IMPLEMENTATION PACKAGE

  • Losing precious time reinventing the wheel with each new customer – time better spent elsewhere?
  • Global IDC research reveals that business inefficiency results in 44% unnecessarily wasted time.
  • Replace over-complicated, inefficient, or non-existent processes with a bespoke streamlined, efficient workflow tailored to your unique business.

CUSTOMER CARE RETAINER PACKAGE

  • Want to consistently WOW customers and see them become your raving fans?
  • Keen to save 12+ hours each week?
  • Past and current clients testify their customer relationships improve with more referrals and increased loyalty as a result of engaging our customer care services.

Needing Different Support?

It’s important you receive the assistance you value most. Book a free, no-obligation conversation to discuss your unique needs and we will design a package that best matches your needs, goals, budget, and timeframe.

READY TO LEARN MORE ABOUT HOW WE CAN HELP?

DIGITAL DECLUTTER PACKAGE

Are you wasting hours hunting for that email, image, or digital file you saved … somewhere?

New Wakefield Research survey reveals 58% of professionals rank search for files and documents as a top three time-wasting problem.

Regain 3+ hours each day, improve your productivity, and increase your results with our email and file organisation support.

We devote half a day to clean up and organise your Inbox, Google Drive, OneDrive or Canva account.

  • Methodically work through emails / files, addressing each in turn.
  • Rename emails / files using a consistent, search-friendly naming protocol.
  • Apply appropriate tags and categories to emails / files.
  • Apply approved rules to emails.
  • Move email / files to appropriate folders.
  • Move duplicates and unnecessary files to a ‘To Be Deleted’ folder.
  • Archive redundant emails / files not to be deleted.
  • You provide the access and clear instructions, then we do the rest.

All for only $499

WORKFLOW TRANSFORMATION PACKAGE

Do you feel you’re losing precious time reinventing the wheel with each new customer?

Could your time be better spent elsewhere?

You’re not alone… Global IDC research reveals that business inefficiency negatively impacts 48% of customers and 57% of employees.

This results in 44% unnecessarily wasted time, damaged reputation, and long-term retention problems.

We will replace over-complicated, inefficient, or non-existent processes with an efficient bespoke streamlined workflow tailored to your unique business.

  • In depth focus on one customer journey stage.
  • Pre-session questionnaire regarding your current process.
  • 1.5-hour Strategy Session to observe, analyse and discuss your current process.
  • Research viable solutions to improve and streamline the process for optimal results.
  • 1-hour Strategy Session to present and discuss recommended solutions.
  • Draft all emails, SMS, and phone scripts required throughout the workflow.
  • Integrate these and other resources into your programs used for the workflow.
  • Test the system before handover.
  • You and your staff trial the integrated workflow for 30 days.
  • Up to 3 reasonable alterations are included within the 30-day trial.
  • Bonus workflow diagram and documentation.
  • Only $6,759

    CUSTOMER CARE RETAINER PACKAGE

    Want to consistently WOW customers and see them become your raving fans?

    Keen to save 12+ hours each week?

    Research by Frederick Reichheld of Bain & Company proves that increasing customer satisfaction and loyalty by only 5% increases profits by 25% to 95%.

    Our past and current clients testify that engaging our customer care services improved their customer relationships, directly leading to more referrals and increased loyalty.

    You choose the number of hours we dedicate and how that time is spent each week.

    • Enquiry follow up.
    • Customer onboarding.
    • Customer email and phone support.
    • Customer payment management.
    • Customer offboarding.
    • Past customer relationship management.
    • Thankyou and special occasion cards/gifts coordination.
    • Social media engagement.

    5 hours/week = $2,709.00/month
    10 hours/week = $5,417.00/month
    15 hours/week = $8,125.00/month

    Needing Different Support?

    It’s important you receive the assistance you value most. Book a free, no-obligation conversation to discuss your unique needs and we will design a package that best matches your needs, goals, budget, and timeframe.

    Partner Services

    We work closely with trusted partners that have the expertise in the
    following areas:

    BAS Agent Bookkeepers

    Certified Public Accountants (CPA)

    Copy Writers

    Finance Brokers

    Graphic Designers

    IT Support

    Legal Advisors

    Marketing

    Print Brokers

    Printing & Embroidery Companies

    Registered Training Organisation

    Remote CFOs (Chief Financial Officer)

    Strategic Alliance Development

    Website Developers