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Popular Packages

We provide a comprehensive range of administrative, customer care and business systemisation services. Your business needs are as unique as your business. So, we offer a wide range of Packages and further tailor them to best match the specific assistance and results you desire. As examples, see an overview of our most popular packages below.

Digital Declutter Package

  • Wasting hours hunting for that email, image, or digital file you saved?
  • New Wakefield Research survey reveals 58% of professionals rank search for files and documents as a top three time-wasting problem.
  • Regain 19.8% of your time, improve your productivity, and increase your results with our email and file organisation support.

See Inclusions >

Workflow Strategy & Implementation Package

  • Losing precious time reinventing the wheel with each new customer – time better spent elsewhere?
  • Global IDC research reveals that business inefficiency results in 44% unnecessarily wasted time.
  • Replace over-complicated, inefficient, or non-existent processes with a bespoke streamlined, efficient workflow tailored to your unique business.

See Inclusions >

Customer Care Retainer Package

  • Want to consistently WOW customers and see them become your raving fans?
  • Keen to save 12+ hours each week?
  • Past and current clients testify their customer relationships improve with more referrals and increased loyalty as a result of engaging our customer care services.

See Inclusions >

Ready to learn more about how we can help?

Book A free Consulation

Digital Declutter Package

Are you wasting hours hunting for that email, image, or digital file you saved … somewhere?

New Wakefield Research survey reveals 58% of professionals rank search for files and documents as a top three time-wasting problem.

Regain 3+ hours each day, improve your productivity, and increase your results with our email and file organisation support.

We devote half a day to clean up and organise your Inbox, Google Drive, OneDrive or Canva account.

See What This Package Includes

  • Methodically work through emails / files, addressing each in turn.
  • Rename emails / files using a consistent, search-friendly naming protocol.
  • Apply appropriate tags and categories to emails / files.
  • Apply approved rules to emails.
  • Move email / files to appropriate folders.
  • Move duplicates and unnecessary files to a ‘To Be Deleted’ folder.
  • Archive redundant emails / files not to be deleted.
  • You provide the access and clear instructions, then we do the rest.

All for only $499

Book A free Consulation

Workflow Transformation Package

Do you feel you’re losing precious time reinventing the wheel with each new customer?

Could your time be better spent elsewhere?

You’re not alone…

Global IDC research reveals that business inefficiency negatively impacts 48% of customers and 57% of employees.

This results in 44% unnecessarily wasted time, damaged reputation, and long-term retention problems.

We will replace over-complicated, inefficient, or non-existent processes with an efficient bespoke streamlined workflow tailored to your unique business.

See What This Package Includes

  • In depth focus on one customer journey stage.
  • Pre-session questionnaire regarding your current process.
  • 1.5-hour Strategy Session to observe, analyse and discuss your current process.
  • Research viable solutions to improve and streamline the process for optimal results.
  • 1-hour Strategy Session to present and discuss recommended solutions.
  • Draft all emails, SMS, and phone scripts required throughout the workflow.
  • Integrate these and other resources into your programs used for the workflow.
  • Test the system before handover.
  • You and your staff trial the integrated workflow for 30 days.
  • Up to 3 reasonable alterations are included within the 30-day trial.
  • Bonus workflow diagram and documentation.

Only $6,759

Book A free Consulation

Customer Care Retainer Package

Want to consistently WOW customers and see them become your raving fans?

Keen to save 12+ hours each week?

Research by Frederick Reichheld of Bain & Company proves that increasing customer satisfaction and loyalty by only 5% increases profits by 25% to 95%.

Our past and current clients testify that engaging our customer care services improved their customer relationships, directly leading to more referrals and increased loyalty.

You choose the number of hours we dedicate and how that time is spent each week.

See What This Package Includes

  • Enquiry follow up.
  • Customer onboarding.
  • Customer email and phone support.
  • Customer payment management.
  • Customer offboarding.
  • Past customer relationship management.
  • Thankyou and special occasion cards/gifts coordination.
  • Social media engagement.

5 hours/week = $2,709.00/month
10 hours/week = $5,417.00/month
15 hours/week = $8,125.00/month

Book A free Consulation

Partner Services

We work closely with trusted partners that have the expertise in the following areas:

GET IN TOUCH FOR AN INITIAL CONVERSATION

Let’s discuss the best solution for your business. Your time is valuable, so we have ensured it is easy for you to book your initial conversation for a time that suits you.

Click the button below to book your preferred time!

Alternatively, for any other queries:

Feel free to contact us on:
Phone: 0438 801 916 (Kim, our Director)
Email: [email protected]

Or leave a message for us below!